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I have now gotten all 3 PC users on BackupCow screen and they’re PC’s are available but – the drive that I need backing up is the USB drive that we all share, this is on a USB port attached to the Netgear Router. As each backup is orginated from a PC I don’t think your software is going to back up from the USB drive unless it is plugged into a PC directly???

If you can manually copy/move files from that USB drive to PC in Windows Explorer, then you can use Backup Cow to backup files from the USB drive to PC.

You can just "Drag and Drop" the files into the Backup Cow program's window to initiate a backup job. 
That is, open the USB drive, drag files or folders you wish to backup, and then drop them into a destination PC in Backup Cow program.

We will improve the program interface of the program so that you can also do that by clicking "New Backup Job"

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Backup Cow

Free Backup and Sync Software, Remote Network Backup, Internal Private Cloud Builder, File Transfer